Privacy Policy

Privacy Policy

Last Updated: April 1, 2026 • Effective Date: April 1, 2026

1. Introduction

PestZap ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (pestzap.site or pestzap.online) or use our pest control services. By using our website or services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, email address, phone number, and mailing address when you submit a quote request or contact form.
  • Service Information: Details about your pest control needs, property address, and service history.
  • Technical Data: IP address, browser type, device identifiers, pages visited, and time spent on our site via cookies.
  • Communications: Content of emails, messages, or calls you send to us.
  • Payment Information: Payment details processed through secure third-party payment processors. We do not store full card numbers.

3. How We Use Your Information

  • Provide, schedule, and manage pest control services
  • Respond to inquiries, quote requests, and customer support requests
  • Send appointment confirmations, service reminders, and follow-up communications
  • Send promotional offers and newsletters (you may opt out at any time)
  • Improve our website, services, and customer experience
  • Comply with legal obligations and protect our legal rights

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. We use essential cookies required for basic functionality, analytics cookies (via Google Analytics) to understand site usage, and marketing cookies to deliver relevant advertisements. You can control cookie preferences through our cookie consent banner or your browser settings.

5. Information Sharing

We do not sell your personal information. We may share your information with service providers who assist us in operations (bound by confidentiality), legal authorities when required by law, and in the event of a business transfer or acquisition.

6. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Customer records are typically retained for 7 years following the last service date.

7. Your Rights

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at info@pestzap.site.

8. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

11. Contact Us